Privacy Policy

Last updated: January 2025

1. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

  • Name and contact information (email, phone number, address)
  • Property details and service preferences
  • Payment information (processed securely by third-party providers)
  • Communication preferences

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website information

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our landscaping services
  • Communicate with you about appointments and services
  • Process payments and manage billing
  • Send you service updates and promotional materials (with consent)
  • Comply with legal obligations
  • Protect our business interests and prevent fraud

3. Information Sharing

We do not sell or rent your personal information. We may share your information only in these circumstances:

  • Service Providers: With trusted third-party vendors who assist in our operations
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit permission for specific purposes

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure payment processing through certified providers

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience. You can control cookie settings through your browser. For detailed information, see our Cookie Policy.

6. Your Rights (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access: Request a copy of your personal data we hold
  • Rectification: Request correction of inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Portability: Request transfer of your data to another service provider
  • Restriction: Request limitation of processing your personal data
  • Objection: Object to processing of your personal data
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, contact us at [email protected].

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Typically, we retain customer data for 7 years after the last service for business and legal purposes.

8. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Marketing Communications

We may send you promotional emails about our services. You can:

  • Opt out at any time using the unsubscribe link in emails
  • Update your communication preferences by contacting us
  • Continue to receive transactional emails related to our services

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Sending email notification for material changes
  • Updating the "Last Updated" date at the top of this policy

13. Contact Us

For questions about this Privacy Policy or our privacy practices, contact us: